The article considers inefficiency of the existing quality management systems (QMS) based on standards ISO series 9000. The authors offer integrated QMS with limiting factors on Balanced Scorecard. The Balanced Scorecard with limiting factors helps to efficiently direct process of continuous improvement and achieve top-priority criteria in quality management domain.
Details
Title
DEVELOPMENT OF MANAGEMENT QUALITY SYSTEM FOR METALLURGICAL ENTERPRISE BASED ON BALANCED SCORECARD
WITH LIMITING FACTORS
Other Titles
РАЗРАБОТКА СИСТЕМЫ МЕНЕДЖМЕНТА
КАЧЕСТВА МЕТАЛЛУРГИЧЕСКОГО
ПРЕДПРИЯТИЯ НА ОСНОВЕ СБАЛАНСИРО-
ВАННОЙ СИСТЕМЫ ПОКАЗАТЕЛЕЙ С УЧЕ-
ТОМ ОГРАНИЧИВАЮЩИХ ФАКТОРОВ