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Abstract
Return on Investment (ROI) is a financial metric that can be used to evaluate
training and development investments. The objective of this research is to develop
an evaluation process using ROI to assess the financial performance of management
development programs. A three-phase model for ROI evaluation is presented. These
phases include assessment planning, data collection, and data analysis. This model
is then tested and applied to a management development program. This paper
provides a template for ROI evaluation that can be used to evaluate a wide variety
of training and development activities by food and agribusiness firms.