The Evaluation of Use and Quality of Public E-services among Enterprises

The paper deals with the quality evaluation of electronic services. The European Commission eGovernment benchmarking effort is reviewed and the current level of use of basic electronic services for enterprises is compared between EU 27 member countries and the Czech Republic. Then, the most frequently used services are evaluated among 452 enterprises in the Czech Republic. The evaluation was based on a method CBG (Communication between Business and Government) that has been developed at the Department of information technologies at the Faculty of Economic and Management at Czech University of Life Sciences (CULS) in Prague. Results of the survey are compared to prior surveys, Czech Statistical Office and Eurostat surveys. Pieces of knowledge introduced in this paper resulted from solution of an institutional research intention MSMT 6046070906 „Economics of resources of Czech agriculture and their efficient use in frame of multifunctional agri-food systems“.


Issue Date:
Jun 30 2012
Publication Type:
Journal Article
DOI and Other Identifiers:
1804-1930 (Other)
PURL Identifier:
http://purl.umn.edu/131363
Published in:
AGRIS on-line Papers in Economics and Informatics, Volume 04, Number 2
Page range:
61-71
Total Pages:
11
JEL Codes:
GA; IN
Series Statement:
2012
2




 Record created 2017-04-01, last modified 2017-04-27

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